Booking & Search
How do I search for flights?
Enter your departure city, destination, travel dates, number of passengers, and cabin class on our homepage. Click "Search flights" and you'll see a list of available flights sorted by price. You can search by city name, airport code, or even country name.
Can I book one-way flights?
Yes! Click the "One way" button at the top of the search form. The return date field will disappear and you can search for one-way tickets only.
How many passengers can I book for?
You can book for up to 9 passengers in a single booking. For group bookings of 10 or more, please contact our support team for special group rates.
What cabin classes are available?
We offer Economy, Premium Economy, Business, and First Class. Availability varies by airline and route. You can select your preferred cabin class in the search form.
Can I search flights by country name?
Yes! Our search supports city names, airport codes, country codes, and full country names. For example, typing "Thailand" will show all Thai airports, or "Japan" will show airports across Japan.
Pricing & Discounts
How is the 30% Skycenda discount calculated?
We show the full market base fare, then subtract the 30% Skycenda discount as a separate line item. Taxes and fees are calculated on the base fare. The final total reflects the actual discount — you can see exactly how much you save in the price breakdown on every flight.
Are there any hidden fees?
Absolutely not. The price you see includes all taxes, government fees, and airport charges. The only additional costs are optional extras you choose yourself (seat selection, extra bags, insurance, etc.).
Do I need a coupon code for the discount?
No. The 30% Skycenda discount is automatically applied to every flight. No coupon codes, no membership required. Every traveler gets the same great price.
What currency are prices shown in?
All prices are displayed in US Dollars (USD). Your bank may apply a small currency conversion fee if your card is in a different currency.
Payment & Security
What payment methods do you accept?
We accept Visa, Mastercard, and American Express credit and debit cards. All transactions are processed securely through our PCI-compliant payment system.
Is my payment information secure?
Yes. We use 256-bit SSL encryption for all transactions. Your card details are encrypted end-to-end and we are fully PCI DSS Level 1 compliant — the highest level of payment security certification.
Baggage & Extras
What baggage is included in my ticket?
All tickets include a personal item and a carry-on bag. Checked baggage inclusion varies by airline and fare. You can add extra checked bags during booking: 1 bag for $75 or 2 bags with priority handling for $150.
Can I select my seat?
Yes! During the booking process, you can pick your preferred seat from an interactive seat map. Seat selection costs $25. If you don't select a seat, one will be assigned to you at check-in for free.
Are meals included?
Yes, meals are included on all flights. The type of meal service depends on the flight duration and cabin class.
Changes & Cancellations
Can I cancel my booking?
Most bookings can be cancelled within 24 hours of purchase for a full refund. After 24 hours, airline cancellation fees may apply depending on the fare type. See our Refund Policy for details.
Can I change my flight dates?
Date changes are subject to airline policies and may incur a change fee plus any fare difference. Contact our support team to assist with changes.
What happens if my flight is cancelled by the airline?
If the airline cancels your flight, you're entitled to a full refund or rebooking on the next available flight at no extra charge. Contact us and we'll handle everything for you.